The 7 Best Software for Customer Experience Management

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Here’s my curated list of the 7 best software for Customer Experience Management, in no particular order.

  • Userback — Userback allows teams to collect user feedback easily, which is vital for crowdsourced projects aimed at improvement.
  • TidyCal — An intuitive scheduling tool that simplifies booking appointments and managing customer interactions.
  • Feedback Fish — Feedback Fish allows businesses to gather user insights through customizable feedback forms.
  • Zendo — Zendo offers a platform for teams to collaborate and track progress on sustainability initiatives and projects.
  • AirBID — AirBID enhances customer experience by organizing bids and proposals, making the selection process easier for clients.
  • HelpShelf — HelpShelf enhances customer support with a powerful knowledge base and ticketing system.
  • Survicate — Gathers user feedback through website and mobile surveys for actionable insights.
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