The 10 Best Books for Hospitality

Here’s my curated list of the 10 best books for hospitality, in no particular order.

• Setting the Table: The Transforming Power of Hospitality in Business by Danny Meyer — A compelling look at the principles of hospitality that drive successful restaurants and businesses, emphasizing the importance of creating meaningful connections.
• The Nordstrom Way to Customer Service Excellence: Creating a Culture That Delivers Operational Excellence by Robert Spector — An inside look at Nordstrom’s customer service philosophy that offers valuable lessons on how to develop a customer-centric culture.
• The Art of Hospitality by Louise Fresco — Explores the intersections of food, culture, and hospitality, highlighting the importance of sustainable practices in the hospitality industry.
• Servant Leadership in Action: How You Can Achieve Great Relationships and Results by Ken Blanchard — A guide focused on the principles of servant leadership, emphasizing the importance of putting others first in hospitality and business.
• Hospitality Management: A Capstone Approach by Robert C. Ford and Joseph J. O'Leary — A comprehensive overview of hospitality management practices, focusing on customer service, employee management, and operational excellence.
• Ritz-Carlton: Setting the Standard: The Ultimate in Luxury Business by Joseph A. Michelli — Examines the service practices of the Ritz-Carlton, illustrating how great service builds an exceptional brand reputation.
• The Culture Code: The Secrets of Highly Successful Groups by Daniel Coyle — Investigates the elements that contribute to a successful team culture through real-world examples.
• Peak Human Clock: How to Get up Early, Fix Eating Time Schedule, and Improve Exercise Routines to be Highly Productive by Said Hasyim — Offers insights into optimizing daily routines for increased productivity by aligning various activities with the body's natural rhythms.
• Drive: The Surprising Truth About What Motivates Us by Daniel H. Pink — An insightful dive into what truly motivates individuals, challenging traditional incentives and proposing a new approach to motivation.
• Hospitality and Travel Marketing by Alain B. Dufour — Focuses on effective marketing strategies in the hospitality and travel industries, providing insights on attracting and retaining customers.

Looking for Productivity Books?

Check out my Peak Productivity Book Series. Maximize your health, self-control, brain power, and mindset to enhance your performance and transform your life.